Privacy policy site
Why the present document
The present document describes how personal data of users are processed in this website. Data are processed in compliance with lawfulness and fairness requirements and with the applicable regulations and are taken appropriate security measures to protect data.
Data are retained and processed for the time required to achieve the aims of the processing and in compliance with any applicable regulations.
This privacy policy is also intended as a summary notice, as required in article 13 of the Legislative Decree no. 196 dated 30 June 2003 (Italian law on the processing of personal data, transposing EU directive 95/46/EC) and in article 19 of Bundesdatenschutzgesetz (German Federal Data Protection Act), to users of web services of this website to protect personal data that may be accessed electronically on:
the opening page of this website.
This privacy policy is strictly referred to the present website of illycaffè S.p.A., not for other websites that users may access by clicking on the relevant links. These websites are independent data controllers and therefore reference must be made to their policy.
This privacy policy is also based on the recommendation n. 2/2001 that the European Data Protection Authorities – i.e. members of the Working Group set up in line with article 29 of the directive 95/46/EC – adopted on 17 May 2011 to identify a series of minimum standards on online collection of personal data, in particular procedures, time limits and nature of data. Data controller are required to provide users with the relevant information when they visit their web pages irrespective of the aims of the access.
The server hosting the website is located at one of the locations domainfactory GmbH, Oskar-Messter-Str. 33, 85737 Ismaning in Germany.
Please, read all relevant privacy policies in this website.
Type of processed data and processing procedures
Navigation Data
IT systems and software procedures of this website, in the framework of their regular operation, acquires some personal data whose transfer is implicit in the use of Internet communication protocols.
These data are not collected with a view to linking them to their holders. However, these are data that, by their very nature, with processing and cross-reference with data of third parties, may identify users.
This data category includes IP addresses or domain names of computers of users visiting the website, URI (Uniform Resource Identifier) addresses of required resources, the time of the request, the method used to send the request to the server, the size of the obtained file, the numeric code on the reply status of the server (sent, error, etc.) and other requirements of the operative system and the IT environment of users.
These data are used by illycaffè with the exclusive aim of collecting anonymous statistical information on the website use and to supervise its smooth operation, and they are deleted immediately after processing. Data may be used to determine any liability in the event of IT crimes against the website.
Data may be processed on paper, manually, with IT and electronic means.
Data that users provide on a voluntary basis
The optional, explicit and voluntary e-mail to the addresses specified on this site, involves the acquisition of the sender’s address necessary to respond to requests, and any other data included in the message (and attachments to the same) or the forms provided. Where have reported only the e-mail contact without proper form, by sending e-mail you consent to the processing of data (e-mail and data contained within the request) from illycaffè , in accordance with this privacy policy in order to respond to e-mail and responding to requests contained therein. The provision of data is optional, but the failure to address or other information necessary to process your claim, will make it impossible not to be able to respond to the e-mail and do not fulfill the request.
illycaffè may process data, whether on paper or on IT or electronics support.
Depending on the service you requested, however, take note of all the specific information in the various sections of the site to learn all the purposes and specific treatment modalities contained in them.
Data Controller and Data Processor and Rights of users
The Data Controller is illycaffè S.p.A, having its registered office in via Flavia 110, in Trieste.
Users may apply to the Data Processor to obtain a complete and updated list of other data processors with a view to exercise, within the deadlines and the procedures under the law, the rights described in article 7 of the Italian Privacy Code and in article 20 of Bundesdatenschutzgesetz, such Data Processor is the Manager of IT Systems and Process Organisation domiciled for office at the headquarters of the Data Controller. In Germany you can contact in order to exercise the same rights and obtain information about data to the General Director (Data Processor of illycaffè SpA Niederlassung Deutschland) who can be contacted for the purposes of this role at the addresses of illycaffè SpA Niederlassung Deutschland Staffelseestraße 4, München, telephone number +49 89 8189 44 240, fax number +49 89 818 94410, e-mail infoprivacy@illy.com.
For any further information, please write to: infoprivacy@illy.com, reporting in the subject “privacy” to the attention of the Data Processor.
Section 7 of D.Lgs. 196/2003 – Right to Access Personal Data and Other Rights
- A data subject shall have the right to obtain confirmation as to whether or not personal data concerning him exist, regardless of their being already recorded, and communication of such data in intelligible form.
- A data subject shall have the right to be informed
a) of the source of the personal data;
b) of the purposes and methods of the processing;
c) of the logic applied to the processing, if the latter is carried out with the help of electronic means;
d) of the identification data concerning data controller, data processors and the representative designated as per Section 5(2);
e) of the entities or categories of entity to whom or which the personal data may be communicated and who or which may get to know said data in their capacity as designated representative(s) in the State’s territory, data processor(s) or person(s) in charge of the processing.
- A data subject shall have the right to obtain
a) updating, rectification or, where interested therein, integration of the data;
b) erasure, anonymization or blocking of data that have been processed unlawfully, including data whose retention is unnecessary for the purposes for which they have been collected or subsequently processed;
c) certification to the effect that the operations as per letters a) and b) have been notified, as also related to their contents, to the entities to whom or which the data were communicated or disseminated, unless this requirement proves impossible or involves a manifestly disproportionate effort compared with the right that is to be protected.
- A data subject shall have the right to object, in whole or in part,
a) on legitimate grounds, to the processing of personal data concerning him/her, even though they are relevant to the purpose of the collection;
b) to the processing of personal data concerning him/her, where it is carried out for the purpose of sending advertising materials or direct selling or else for the performance of market or commercial communication surveys.
Notice and Disclosure Scope
No data from the web service (i.e. the above navigation data) may be notified or disclosed (except for notification to the judiciary or the police, if required).
The data may be processed by persons in charge (administrative staff, staff in charge of external relations, IT staff that may also be system managers, IT experts that may also be system managers, members, agents, marketing staff, interns, Data Processors and their staff, staff of the specific area to which a request is made) only insofar the processing is instrumental to implement the tasks assigned by illycaffè, exclusively for the activities which are necessary to such end.
Data may also be processed by Data Processors (including Companies external to the Company in charge of mailing, marketing, administration and maintenance of servers, website administration). The external Companies may process the data through staff who can perform the same tasks and process data for the same purposes for which Data processors have been appointed by illycaffè.
In relation to persons in charge of processing the data, it also refers to specific information contained within the site depending on the requested service.
The data you provide may be disclosed to the subjects for which there is a obligation pursuant to law or to enforce a just right of the company at the bodies responsible; the data may be disclosed to any carriers/shippers for the shipment of illycaffè material required; the data will be communicated to the categories of persons as may be specified in the specific information in the various sections of the site.
Option to provide data and processing procedures
For a complete information on the treatment of the data by illycaffè, we invite you to take vision of all the information contained within the various areas of application of the data and all sections of this privacy policy.
Cookies
Definition of cookies
Cookies are short text files sent from the user’s computer.
This websites uses two kinds of cookies.
Session Cookies
Session cookies (these cookies are not registered on an ongoing basis in the user’s computer and they are deleted as the browser is closed) are strictly limited to the transfer of session identifiers (random numbers generated by the server) which are instrumental to ensure a safe and efficient navigation of the website.
Session cookies used in this website do not use any IT technology which may jeopardise confidentiality in the navigation of users and they do not allow the collection of personal data that may identify users.
Persistent cookies
Persistent cookies are small data files that the server sends to your browser when you access a website to let you access the requested pages and to track the pages visited.
illycaffè uses persistent cookies in a case involving the registered user. Indeed this user, if wishes to use the “remember me in your computer,” accepts a persistent cookie to identify himself to the next visit, without re-typing your password (and agrees, therefore clicking on the “remember me on your computer” to use the cookies and responses thereto). The registered user is always free to decline the cookie, not taking advantage of the function. He is free to delete the cookies from his computer.
This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States . Google (Data Controller) will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.
Recall that in any case, if you do not wish to receive cookies, you may set your browser so that it does not receive them. Setting the browser in this way, some features of this site may not be used. Such information is provided by and in accordance with Directive 2002/58/EC.
Specific Notices
As already reported, this website includes other specific summary privacy policies in pages on services on request. Reference is hereby made to such privacy policies integrating this privacy policy.
This privacy policy is updated at 30/03/2012. Updates are implemented in the framework of a policy on a steady review of privacy policies and they will be loaded on this page. Previous versions of privacy policies may be obtained by writing to infoprivacy@illy.com.